I bought a "new" comforter at Target that is really a used Bed, Bath, and Beyond comforter. What are my options?
I was in Target on Saturday and noticed a comforter in the bedding section that was the only one of its kind. It was in a Target comforter box, however the picture on the box didn't match the pattern of the actual comforter. (I could see and touch the comforter through the box.) I looked all over the box and there was no obvious sign that this was a return, but there was a sticker and a black mark on the side of the box. The box stated that there were pillow shams included and that the comforter was 100% cotton. So I bought it, and they charged me full price in accordance with the sign on the shelf and the barcode on the box, $89.99.
I got home and opened the box and took out the comforter. There were no shams included, and the comforter had clearly been used because the tag was completely frayed (I can't read the washing instructions at all). Otherwise, the comforter is in quite nice condition and I don't see any flaws.
I went online to see if I could find out more about this comforter because if it's used and does not include all the pieces I certainly don't want to be paying full price for it. No luck finding it on Target's website, so I searched for terms describing the colors, and up came an ebay auction which lead me to a cached Bed Bath and Beyond Product page
. The comforter turns out to be 100% polyester, and their cost lists it at $39.99.
So someone probably tried to pull one over on Target by returning a product that was not theirs and succeeded. Then I bought the thing and gave Target my money, so I am clearly the loser here. I want to return it to Target but what should I prepare myself for? I have my receipt, and I could repack it in the box and act like nothing's out of the ordinary and return it just because I don't want it, but what if they don't take it? What if they accuse me of trying to pull one over on them with a non-target product? Or what if they do take it and put it back out on the shelf? I don't want someone else getting duped. I would also like to know what their policy is for marking products as returns, but how do I do that without giving them more info about why I'm returning the product? How much information do I share with them when I try to return it?