Hello IT, have you tried turning off and on again? I'm in need of a short extension cord, with a separate, big button toggle switch. Extra difficulty: It needs a short time delay before it powers back on. Any ideas? [specifics inside]
I manage IT for about 30 bar/restaurant/catering locations, and there are occasionally times when a network device (in this case, a firewall and/or a wifi router for customer's use) needs to be rebooted. This could happen day or night, when I'm at the office, at home, or out having drinks with friends.
The people at the locations are not that tech savvy, and change frequently. I have to direct them over the phone to where each device is, and how to unplug it. Usually its fine, but when paying customers for private events are waiting, they are looking at a mess of wires, get stressed, and it's much harder to settle them down and do they easy thing of resetting them.
I am really in need for is a power cord with a big button or rocker switch on a separate lead, that would cut the power, wait about 15 seconds or so, then turn it back on. It would make phone support so much easier.
Then all I would have to say is " go to the office, there is a big red button on the wall that's labeled 'firewall'. Press that. "Now go to the waitress station. There's another button labeled 'WIFI Reset.' Press that. You should be back up in about 5 minutes. If it's not, call me back.
The 15 second delay is important, because I want a true restart, short interrupts don't always work, and i don't want to stress the electronics on the devices.
I found this previous question
, but it doesn't have the delay option.