I would like to contact Neopets. I have found this website (http://customersupport.neopets.com/ics/support/default.asp?deptID=5174
), but I do not need to report abuse, submit a support ticket, or contact their legal department. I also do not want to snail mail them something because of the probable delay in hearing back. I am also aware of 1.877.NEOPIAN (877 636 7426), which, as I understand, is only for premium users.
I would love just a regular old "send queries here" e-mail address or generic phone number.
Reason being: my brother is autistic. He has had a Neopet since February 23, 2001. That's right, his Neopet will be 10 years old in 3 weeks. He has played with/fed/whatever you do with Neopets! his little friend several times a week, every week, without fail, for the past 10 years. His JubJub has been a constant in a life where change causes a lot of anxiety. I would really like to contact Neopets, let them know about this, and see if they might consider... anything, really! Reaching out to my brother to say, "congratulations," maybe giving him a special item, I don't know, I don't know that much about Neopets. I just know that it would be a great surprise and would make Danny really happy. There must be SOME way to make this happen... right?