Which communication channels make sense for reaching students?
January 4, 2011 8:57 AM Subscribe
I want to provide as many different communication channels between my students and me this semester. Which ones should I use?
I teach computer-related courses to undergrads. I've given up on them ever checking their college-provided email. What other ways can I stay in touch with them?
This is what I'm planning so far:
* Web site for class using Angel - This is where assignments are located, and where assignments need to be submitted. Angel also provides a place for class announcements, a crude email system, a chat utility and discussion boards. The problem is few students actually look at the class site.
* College-provided email that is separate from Angel - I will still use this as well, even though few students check it.
* Facebook - Should I make one page for each class, or one page for me where I provide info on all my classes? I worry that maintaining a page for each class will be too much for me, but that students will start to tune out all updates from Facebook if too many of the updates don't relate specifically to their class.
* Texting - I have a Google Voice number I will be giving out that is tied to my cell phone for anyone to call or text me. Should I collect student numbers for texting them class updates and announcements? Is there software out there that will help automate this?
* Edmodo - a social networking site for education. Don't know much about it, but apparently it's similar to Facebook.
* Published office phone and office hours - Required by the college, but rarely used by my students.
Is there anything else I can set up that will make it as easy as possible for students to reach me outside of class, and for me to get the word out to them about due dates, assignment reminders, extra credit opportunities, etc.? And if you have any suggestions on software to make this whole effort as easy as possible to implement, I'd love those too.
I teach computer-related courses to undergrads. I've given up on them ever checking their college-provided email. What other ways can I stay in touch with them?
This is what I'm planning so far:
* Web site for class using Angel - This is where assignments are located, and where assignments need to be submitted. Angel also provides a place for class announcements, a crude email system, a chat utility and discussion boards. The problem is few students actually look at the class site.
* College-provided email that is separate from Angel - I will still use this as well, even though few students check it.
* Facebook - Should I make one page for each class, or one page for me where I provide info on all my classes? I worry that maintaining a page for each class will be too much for me, but that students will start to tune out all updates from Facebook if too many of the updates don't relate specifically to their class.
* Texting - I have a Google Voice number I will be giving out that is tied to my cell phone for anyone to call or text me. Should I collect student numbers for texting them class updates and announcements? Is there software out there that will help automate this?
* Edmodo - a social networking site for education. Don't know much about it, but apparently it's similar to Facebook.
* Published office phone and office hours - Required by the college, but rarely used by my students.
Is there anything else I can set up that will make it as easy as possible for students to reach me outside of class, and for me to get the word out to them about due dates, assignment reminders, extra credit opportunities, etc.? And if you have any suggestions on software to make this whole effort as easy as possible to implement, I'd love those too.
Let me start by saying that it's great that you want to be accessible to your students. However, I think that part of what you need to do is help students to learn how to use the tools they have available. In this case, college email and Angel seem to be things that students should be checking. I can't think of a single job in which it would be ok for an employee to just ignore their email, and it seems like teaching the students that could be a valuable life lesson.
So, perhaps you should create incentives to check their email and Angel. I could see announcing (easy) extra credit opportunities on those sites. Then, after the deadline has passed, make a comment in class about how surprised you were that so few people were interested in an easy extra credit assignment. Tell them that future extra credit assignments will also be announced with those tools, and see if that motivates a behavioral change.
*Extra credit opportunities don't need to be big enough to radically change your grading scale. A couple of points that can mean the difference in rounding a participation grade would suffice, or you can offer opportunities like getting extra feedback on a draft paper, worksheets to help with part of a larger assignment/project, etc.
posted by philosophygeek at 9:05 AM on January 4, 2011 [4 favorites]
So, perhaps you should create incentives to check their email and Angel. I could see announcing (easy) extra credit opportunities on those sites. Then, after the deadline has passed, make a comment in class about how surprised you were that so few people were interested in an easy extra credit assignment. Tell them that future extra credit assignments will also be announced with those tools, and see if that motivates a behavioral change.
*Extra credit opportunities don't need to be big enough to radically change your grading scale. A couple of points that can mean the difference in rounding a participation grade would suffice, or you can offer opportunities like getting extra feedback on a draft paper, worksheets to help with part of a larger assignment/project, etc.
posted by philosophygeek at 9:05 AM on January 4, 2011 [4 favorites]
Why would you have a Facebook and Twitter page for a college class? It sounds like the class website is all you need. If people don't use the website, they're not going to use a Facebook page and a Twitter feed. And I don't know what would be so important that you would have to send them a text.
What you should do is plug the website in class, use it for assignments, and get people to give you their email that they check the most. Updating all these sites is going to take time away from other work you could be doing.
posted by demiurge at 9:14 AM on January 4, 2011
What you should do is plug the website in class, use it for assignments, and get people to give you their email that they check the most. Updating all these sites is going to take time away from other work you could be doing.
posted by demiurge at 9:14 AM on January 4, 2011
I think it's wonderful that you're willing to reach out in all these different ways, but I think you need to remember that the onus is on them to keep up to date, not on you to keep them up to date. I'm sure you see the difference. Maybe you want to clue them in on ways that they can automatically forward their non-checked school email to their "real" email accounts, but other than that, this is part of the responsibility of being a student, and thus their issue, not yours.
posted by BlahLaLa at 9:17 AM on January 4, 2011 [2 favorites]
posted by BlahLaLa at 9:17 AM on January 4, 2011 [2 favorites]
I agree completely w/demiurge. Update the class site and send emails when there is an important update (i.e., an update relating to assignments). Students won't want their professor to be contacting them constantly on SMS, Twitter, Facebook, etc.
posted by phoenixy at 9:17 AM on January 4, 2011
posted by phoenixy at 9:17 AM on January 4, 2011
I don't think it is a good idea to accommodate your students' bad habits. And not checking their e-mail, when it is the primary channel their school and teachers will use to communicate with them, is a terrible, horrible, no good, very bad habit. If they fail the course because they did not check their e-mail, that is entirely their fault and not something you need to address in the slightest.
In fact, they should appreciate having a separate channel for class-related stuff rather than muddying up their Facebook and Twitter with all that non-fun stuff.
That said: A Google Calendar might be a nice way to publish assignments, office hours, etc.
posted by kindall at 9:18 AM on January 4, 2011 [1 favorite]
In fact, they should appreciate having a separate channel for class-related stuff rather than muddying up their Facebook and Twitter with all that non-fun stuff.
That said: A Google Calendar might be a nice way to publish assignments, office hours, etc.
posted by kindall at 9:18 AM on January 4, 2011 [1 favorite]
Tell your students to forward their student mail to Gmail/Yahoo. When I worked at a university it was a requirement that students access their student mail, even if they got it somewhere else.
Don't make it so easy for students to reach you out outside class. My husband did this (he uses Twitter, blogs, blackboard), and now has students sending cranky messages at all hours expecting him to jump to their every command, "It's 11pm and I sent you a message two hours ago requesting feedback on my assignment" and the like.
posted by wingless_angel at 9:18 AM on January 4, 2011
Don't make it so easy for students to reach you out outside class. My husband did this (he uses Twitter, blogs, blackboard), and now has students sending cranky messages at all hours expecting him to jump to their every command, "It's 11pm and I sent you a message two hours ago requesting feedback on my assignment" and the like.
posted by wingless_angel at 9:18 AM on January 4, 2011
My professors always told us that they would send announcements to the school email unless we gave them a different address that we wanted it sent to. That was way more than we deserved, and worked just fine.
Don't go with all the fancy stuff like Twitter and Facebook Says the oldest 24 year old you'll ever know. They need to learn that the world will not revolve around them and that sometimes they'll have to use the tools that are available.
I've never heard of Edmodo. Chances are your students haven't either. And I doubt they'll sign up for something just for your class unless they absolutely have to. And you'll have to accommodate the ones that don't sign up for it, so why would they bother?
Google Voice though is a good move, as long as you don't have the kind of students that will abuse it. I wish I'd gotten texts from professors when class was canceled instead of just a note on the door.
posted by theichibun at 9:24 AM on January 4, 2011
Don't go with all the fancy stuff like Twitter and Facebook Says the oldest 24 year old you'll ever know. They need to learn that the world will not revolve around them and that sometimes they'll have to use the tools that are available.
I've never heard of Edmodo. Chances are your students haven't either. And I doubt they'll sign up for something just for your class unless they absolutely have to. And you'll have to accommodate the ones that don't sign up for it, so why would they bother?
Google Voice though is a good move, as long as you don't have the kind of students that will abuse it. I wish I'd gotten texts from professors when class was canceled instead of just a note on the door.
posted by theichibun at 9:24 AM on January 4, 2011
Actually, that said, one situation where it might be appropriate to have a Facebook or Twitter feed is if you are going to post "optional" updates. For example, you might have one channel (the website, email) where you post information about class assignments, and another channel (Facebook, Twitter) where you post stuff about "hey, look at this article in the news about the topic we covered last week!" that students can subscribe to if they feel like but not miss anything if they don't.
posted by phoenixy at 9:28 AM on January 4, 2011
posted by phoenixy at 9:28 AM on January 4, 2011
If this is a university-level course, and the website also doubles as the assignment-submission area, I would tell them to use their university e-mail and the website, and that failure to do so could result in their failing the course. At my most generous, I would create a Facebook page (one for all my courses), and update it with only this: "COMP101, check Angel/e-mail" (or, "update to Assignment 2 requirements," with no actual details provided on facebook).
Why? Because if you use Facebook to provide details, even if you lock down the account as much as possible, it will likely become a hive for students howling about everything and demanding changes. Lock it down (no comments, no wall posts), only use it to direct students elsewhere for updates.
Even then, if they need to use the website to pass the course... make them use the website for everything.
(I am a pro-technology TA/grad student).
posted by flibbertigibbet at 9:30 AM on January 4, 2011
Why? Because if you use Facebook to provide details, even if you lock down the account as much as possible, it will likely become a hive for students howling about everything and demanding changes. Lock it down (no comments, no wall posts), only use it to direct students elsewhere for updates.
Even then, if they need to use the website to pass the course... make them use the website for everything.
(I am a pro-technology TA/grad student).
posted by flibbertigibbet at 9:30 AM on January 4, 2011
I provided a number of ways for my students to contact me this past semester, and it's one of those lessons learned that I will do a different way from now on. Like wingless_angel's husband, I had students emailing me at all hours of the day and night, asking for all sorts of strange things (course related, of course). Provide one single email address with which to contact you. If you're an adjunct like me, where checking uni email can sometimes be a challenge, you may want to provide an alternative email in case of an emergency. But that's it. If the students can't sort themselves out with an email address and possibly an office phone number, then adding options will simply add confusion.
posted by LN at 9:47 AM on January 4, 2011
posted by LN at 9:47 AM on January 4, 2011
I tend to agree with the "don't baby the students" attitudes above, however, in your case teaching computer-related stuff, I can see why you'd want to keep up with the current tech and websites. I think you should go with the webpage as the main thing to get and submit assignments, their e-mails for important updates, and use one twitter account, and just separate out each class by using the hash-tags:
Computer Science 101 = #CS101
Programming in Basic* 203 =#PiB203
etc.
And just keep a list of which hash tags are for which classes on the website. That way students can easily check out tweets relevant to their course on Twitter if they'd like, and they'd still have to check their e-mails and the website as part of the course.
* - yeah yeah, I know, I'm old.
posted by Grither at 9:52 AM on January 4, 2011
Computer Science 101 = #CS101
Programming in Basic* 203 =#PiB203
etc.
And just keep a list of which hash tags are for which classes on the website. That way students can easily check out tweets relevant to their course on Twitter if they'd like, and they'd still have to check their e-mails and the website as part of the course.
* - yeah yeah, I know, I'm old.
posted by Grither at 9:52 AM on January 4, 2011
Every mean of communication you use will increase your workload, while creating more confusion (sorry prof, I didn't get the memo, I'm not on twitter/facebook/don't have a cell, etc.). Students are provided an email by the university. They can usually forward it to their personal email. Use that, and only that. If you want a web presence, use the platform offered by your university. In fact, some universities prohibit the use of other social platforms. I TA'd for several classes at all levels and I also lecture, and what I do is gather everyone's email in the first class, then use that to send announcements. Everything else is on the course outline. They have it, they should read it.
posted by ddaavviidd at 10:12 AM on January 4, 2011
posted by ddaavviidd at 10:12 AM on January 4, 2011
I want to provide as many different communication channels between my students and me this semester.
No you don't. You want them to check their email.
Instructors I've had in the past have passed around a sheet of paper for students to sign, which allows you to get (a) confirmation they bothered to show up, (b) their preferred name, and (c) their preferred email address, all in one swell foop. Then, you can enter them in your email addressbook with their preferred name and email address, set up a distro list in your email for each class, and away you go.
They're college students. If they don't bother to check their email, it's their own problem.
posted by FlyingMonkey at 10:21 AM on January 4, 2011 [1 favorite]
No you don't. You want them to check their email.
Instructors I've had in the past have passed around a sheet of paper for students to sign, which allows you to get (a) confirmation they bothered to show up, (b) their preferred name, and (c) their preferred email address, all in one swell foop. Then, you can enter them in your email addressbook with their preferred name and email address, set up a distro list in your email for each class, and away you go.
They're college students. If they don't bother to check their email, it's their own problem.
posted by FlyingMonkey at 10:21 AM on January 4, 2011 [1 favorite]
I work at a university, but in student affairs (so I advise student organizations instead of teaching classes). I agree with what everyone said above to keep only one or two places to get official class information (University email and the Angel page) and submit official class assignments. While students don't like checking their university email (ours is in an ugly interface and is blocked from forwarding to their phones...yay accessibility!) they know that all official correspondance will go to that email address and it's their problem if they miss something. Most of my students have forwarded their Uni email to GMail so they can access it on their phones. I've had several email conversations in almost real time because they were getting it on their phones so I know it works.
I wouldn't do Facebook at all...it somewhat works for an organization to distribute information, but I can't really see it working for a class. You could try the groups feature but I'd be concerned that you'd drive the class assignment related discussion to that group instead of Angel and I'd want to keep it all in one spot. It would also be weird for it to show up in the News Feed I'd think. Facebook isn't for everything.
Texting via Google is something I would do, especially if you can send out one mass text telling students that class is cancelled or something like that. I wouldn't send out random info though. I text with my students all the time primarily because I love texting and they have always respected my time and my phone number (only got one drunk text!). But I don't give it out randomly to students...certain officers have my number and they aren't allowed to give it to anyone else. It has worked for me so far.
If you want a Twitter account, get one for yourself (not for each class) and just post things that are interesting and that you want to share. I wouldn't use it for official class info (unless you tweeted that class was canceled along with an email and a mass text) because I've found that a lot of my students aren't on Twitter anyway. So I wouldn't make Twitter a place for important info because if students don't want to sign up for another account they will miss info. Many of the organizations I work with will tweet interesting things or links to articles but they also put that info up on their website so it's accessible in more than one way.
Bottom line: Teach the students that they have to use the official options (Uni email and Angel) for official class work, but if you have a passion for something then you can use Twitter or FB to share that passion. I wouldn't focus it merely on class stuff.
posted by MultiFaceted at 10:23 AM on January 4, 2011
I wouldn't do Facebook at all...it somewhat works for an organization to distribute information, but I can't really see it working for a class. You could try the groups feature but I'd be concerned that you'd drive the class assignment related discussion to that group instead of Angel and I'd want to keep it all in one spot. It would also be weird for it to show up in the News Feed I'd think. Facebook isn't for everything.
Texting via Google is something I would do, especially if you can send out one mass text telling students that class is cancelled or something like that. I wouldn't send out random info though. I text with my students all the time primarily because I love texting and they have always respected my time and my phone number (only got one drunk text!). But I don't give it out randomly to students...certain officers have my number and they aren't allowed to give it to anyone else. It has worked for me so far.
If you want a Twitter account, get one for yourself (not for each class) and just post things that are interesting and that you want to share. I wouldn't use it for official class info (unless you tweeted that class was canceled along with an email and a mass text) because I've found that a lot of my students aren't on Twitter anyway. So I wouldn't make Twitter a place for important info because if students don't want to sign up for another account they will miss info. Many of the organizations I work with will tweet interesting things or links to articles but they also put that info up on their website so it's accessible in more than one way.
Bottom line: Teach the students that they have to use the official options (Uni email and Angel) for official class work, but if you have a passion for something then you can use Twitter or FB to share that passion. I wouldn't focus it merely on class stuff.
posted by MultiFaceted at 10:23 AM on January 4, 2011
Another college instructor here, and I agree with the others in limiting the number of official communication channels - in my department most courses limit them to two, college-provided email and the college-provided web site for class. Students are free to forward the university email to their personal email accounts. One nice thing about limiting official communication to university channels is I get notifications of outages of these services, and so if somebody wasn't able to submit an assignment on time during those outage times I have confirmation that indeed it was the case. Also, email sent to the class using our equivalent of Angel gets archived on the site, so I can refer students to it if they lost the email or something.
One way to limit student expectations on how fast you respond to their emails or texts is to state on your course syllabus that you will respond to students within X number of hours (say, 24 or 48) but that instant response is not guaranteed. Also put on the course syllabus that students are expected to check their university email and Angel site regularly for course-related announcements.
Students learn pretty quickly if they're missing out on extra credit opportunities or assignment due date changes that everybody but themselves knew about. They soon will learn to pay attention to the official channels. The apathetic ones won't, no matter how many different communication channels you provide.
posted by needled at 11:10 AM on January 4, 2011
One way to limit student expectations on how fast you respond to their emails or texts is to state on your course syllabus that you will respond to students within X number of hours (say, 24 or 48) but that instant response is not guaranteed. Also put on the course syllabus that students are expected to check their university email and Angel site regularly for course-related announcements.
Students learn pretty quickly if they're missing out on extra credit opportunities or assignment due date changes that everybody but themselves knew about. They soon will learn to pay attention to the official channels. The apathetic ones won't, no matter how many different communication channels you provide.
posted by needled at 11:10 AM on January 4, 2011
On my syllabi, I list the following:
--E-mail address (with the notation "best way to contact me")
--phone (do not call after 9 pm)
--instant message handle (which used to get used a lot and now doesn't)
I tell my students that they must check their school email before every class.
I think in 9 years of teaching I have gotten three phone calls.
I've heard that facebook is where all the cool kids hang out, but I don't use it much myself, so I haven't looked in to making it a part of how I communicate with my students.
Have you asked them what would be convenient?
One nice thing about using the university email is that there's a record of what you sent, as long as you archive your sent messages.
posted by leahwrenn at 11:14 AM on January 4, 2011
--E-mail address (with the notation "best way to contact me")
--phone (do not call after 9 pm)
--instant message handle (which used to get used a lot and now doesn't)
I tell my students that they must check their school email before every class.
I think in 9 years of teaching I have gotten three phone calls.
I've heard that facebook is where all the cool kids hang out, but I don't use it much myself, so I haven't looked in to making it a part of how I communicate with my students.
Have you asked them what would be convenient?
One nice thing about using the university email is that there's a record of what you sent, as long as you archive your sent messages.
posted by leahwrenn at 11:14 AM on January 4, 2011
I think the most helpful thing for me as a student is to have one website where ALL of the course material will be sitting, along with frequently updated due dates and such. My university provided such a platform for all courses, and that was useful. It could be set up that when an announcement was made on the website, an email was automatically delivered to the students. This way, the students get regular updates in their email, but also know there is ONE site to go to that will have every piece of information they need, and that information will be up to date. It's also helpful to tell everyone in advance when updates/assignments will be listed ("I will post the new assignment immediately after Thursday lectures. They will always be due before the next Thursday lecture in my email.") You can announce in class as reminders/if there are any changes.
I find that such a hub is extremely helpful, because email sometimes gets lost in the piles (though emails are helpful for some people, and it's nice to get notified when there are updates). I would look for a website that provides these options. I don't think it's necessary for you to provide much else (of course, regular office hours, an email address, and phone number to be reached is a given). Otherwise, having too many avenues of communication puts a lot of pressure on you and can get very confusing for everyone. I think consistency, clear expectations, and simplification is best. If you made it clear the method you will be communication crucial information, and still nobody checks that, then the fault is theirs.
posted by lacedcoffee at 11:35 AM on January 4, 2011
I find that such a hub is extremely helpful, because email sometimes gets lost in the piles (though emails are helpful for some people, and it's nice to get notified when there are updates). I would look for a website that provides these options. I don't think it's necessary for you to provide much else (of course, regular office hours, an email address, and phone number to be reached is a given). Otherwise, having too many avenues of communication puts a lot of pressure on you and can get very confusing for everyone. I think consistency, clear expectations, and simplification is best. If you made it clear the method you will be communication crucial information, and still nobody checks that, then the fault is theirs.
posted by lacedcoffee at 11:35 AM on January 4, 2011
For the love of god don't give them a way to call you. Therein lies misery.
In two successive years of running a CS course, I've used first a newsgroup and then a Google group as the channels for group communication. The newsgroup worked better. If your IT dept. can set it up, I highly recommend this option. Make it "assignment 0" to get connected to the newsgroup and post a "hello" message.
posted by qxntpqbbbqxl at 11:54 AM on January 4, 2011
In two successive years of running a CS course, I've used first a newsgroup and then a Google group as the channels for group communication. The newsgroup worked better. If your IT dept. can set it up, I highly recommend this option. Make it "assignment 0" to get connected to the newsgroup and post a "hello" message.
posted by qxntpqbbbqxl at 11:54 AM on January 4, 2011
I am a student. Please do provide your email - that's the easiest and best way for students to reach you. I also like the idea of asking students for their preferred email address, though I would think that CS students could manage to forward their school email to their preferred email. Then, inform students that you will be sending information via email. If they miss assignments due to not checking email, that's their own problem.
Please DO NOT REQUIRE students to use facebook - some students don't have facebook, or delete it occasionally to limit distraction (some of my friends did that during finals), or (like me) refuse to join any groups or use any facebook applications.
posted by insectosaurus at 1:26 PM on January 4, 2011
Please DO NOT REQUIRE students to use facebook - some students don't have facebook, or delete it occasionally to limit distraction (some of my friends did that during finals), or (like me) refuse to join any groups or use any facebook applications.
posted by insectosaurus at 1:26 PM on January 4, 2011
In my experience, providing a large number of alternate avenues for teacher/student communication goes poorly. I've tried a number of different non-university-email options, but none of them have worked nearly so well as stating clearly from the beginning of class that I will only be using university email for class-related communication.
If you just pick one and stick to it, it's a lot easier than offering a number of options that may be unclear or overwhelming (and it's way less likely to lead to 'Blackboard ate my homework'-ish bullshit at the end of the term).
posted by solipsophistocracy at 1:31 PM on January 4, 2011
If you just pick one and stick to it, it's a lot easier than offering a number of options that may be unclear or overwhelming (and it's way less likely to lead to 'Blackboard ate my homework'-ish bullshit at the end of the term).
posted by solipsophistocracy at 1:31 PM on January 4, 2011
I've been out of college for a few years, but I found that email was perfect for me. However, I follow many philosophy professors on Twitter and several of them use hashtags for quick announcements for their classes. Usually, they use it for reminders and urgent announcements (such as a last minute cancelations). However, I have found Facebook completely useless for communicating with groups since it requires members to go to a group's page/wall to actually get announcements.
posted by thebestsophist at 3:27 PM on January 4, 2011
posted by thebestsophist at 3:27 PM on January 4, 2011
I don't have a strong opinion on this (though I do hate BlackBoard, and would discourage clunky BlackBoard lookalikes in favor of a real website with download links to course materials), but I'd suggest running this by Terri Senft, who teaches lots of "intersection of technology and pop culture" classes. Her blog's more up to date than her website (and participated in a TED Salon recently, whoa!).
posted by soviet sleepover at 5:32 PM on January 4, 2011 [1 favorite]
posted by soviet sleepover at 5:32 PM on January 4, 2011 [1 favorite]
I agree that , in general, you will be helping students more by using only the communication channels the university provides and keep them accountable. You can teach them how to forward their e-mail or set up RSS feeds of the Angel web site - but ultimately they need to be accountable for accessing the resources they need. One day their jobs could depend on it.
posted by jander03 at 6:20 PM on January 4, 2011
posted by jander03 at 6:20 PM on January 4, 2011
My favorite thing that professors do is have a gchat alias that they (and their TAs, if applicable) sign into during office hours. I work full-time and can't come to campus, and damned if I'm going to sit around on the phone at my office trying to call into OH. If the office hours aren't gchat enabled, I don't make use of office hours, period.
If you don't work at a school that allows part-time students, this may not be as big an issue, but for me it's often the difference between a lukewarm course evaluation and a fantastic course evaluation. It's really important to me to have a low-latency way to ask questions of course staff that doesn't require me to be on campus in the middle of the day.
posted by little light-giver at 7:38 PM on January 4, 2011
If you don't work at a school that allows part-time students, this may not be as big an issue, but for me it's often the difference between a lukewarm course evaluation and a fantastic course evaluation. It's really important to me to have a low-latency way to ask questions of course staff that doesn't require me to be on campus in the middle of the day.
posted by little light-giver at 7:38 PM on January 4, 2011
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posted by SuperSquirrel at 9:00 AM on January 4, 2011