Telephone message software

April 9, 2005 6:15 PM

Telephone message software. What are some good voicemodem-telephony programs for Windows? I need a program where callers who enter a certain PIN (via touch tone) can hear a recorded announcement that I provide. I've seen some telephony software but I don't recall any support for touch tone entry. Seems something that theater movie lines use would be perfect.
posted by rolypolyman to Computers & Internet (4 answers total)

I haven't used it but it looks like the single-line version of IVRSoft's CT Developer Studio will do what you want, at $50. VoiceGuide looks more capable but is probably overkill for what you need. There's plenty of other software out there: here's a couple directory listings to get you started. You don't say what hardware you're using or how many lines you have - most voice modems and telephony cards will probably come bundled with some basic Windows software.
posted by cbrody at 7:16 PM on April 9, 2005

Looks like CT Developer Studio may work; I'm going to look at it some more. Regarding equipment I'll just have one standard analog home telephone line and an internal voicemodem (forgot the manufacturer). Nothing fancy.
posted by rolypolyman at 7:34 PM on April 9, 2005

If you're willing to be adventerous and spend some time setting it up, Asterisk could be what you're looking for and more. It's a full-featured PBX system (PBX = Phone Box Exchange, which is the generic name for the phone systems that big corporations use... including the touch-tone or voice activated systems at theatres). It's also free, and can run on outdated, generic PC hardware with the addition of a card that costs $10 on eBay.
posted by SpecialK at 2:41 AM on April 10, 2005

PBX= Private Branch Exchange.
posted by gazoo at 7:02 AM on April 10, 2005