Examples of surprises discovered during UX
November 18, 2010 12:15 PM Subscribe
Looking for (well-known) examples of non-obvious discoveries made by user experience studies.
posted by maulik to computers & internet (17 answers total) 27 users marked this as a favorite
I'm trying to convince my friends to do some informal UX on his new website. Can you think of examples where user experience discovered surprises in how a user might use a site?