AppleCare but He Don't Care.
November 6, 2010 6:26 AM Subscribe
How do I get someone who bought and paid for something I sold them on eBay to actually take possession of their goods?
posted by Effigy2000 to Shopping (9 answers total) 1 user marked this as a favorite
About three months ago I sold my MacBook Pro on eBay. I offered my AppleCare plan as part of the package. Eventually someone bid, bought, and paid for the item. He came over in person, picked up the computer and its accessories and left. He took the AppleCare box with him.
At the time he was in a bit of a rush so I told him we could work out the details of transferring the AppleCare into his name at a later date, which he was cool with. Since then, I've tried contacting him numerous times, asking for his address and other contact details so I can get the process of transferring the warranty into his name over and done with, but I've had no response.
You're probably thinking "Don't you have his details from eBay?" The answer is no. The account he used to purchase the computer was his friends account, not his own. I've sent messages to his friend through eBay asking her to tell him to get in touch with me (either direct or via her), but just like the buyer, they're not responding.
The MacBook Pro would now be just over a year old, meaning that should it break, it would need to be fixed via Applecare, so obviously I'm keen to sort this out so that I don't end up having to deal with this guy a few months/years down the track saying "Hey, the computer you sold me is broken, what about my AppleCare?" But I'm at my wits end as to what else I can actually do to get this guy to take possession of what he paid for. What do you suggest?