Excessive Distribution List Use
November 1, 2010 10:11 AM Subscribe
Email Distribution Lists: we set up a bunch of distribution lists at work and guess what? They started off real useful, and now they've spiraled out of control and their effectiveness has been eclipsed by users receiving excessive amounts of email traffic. How do we get out of this? Shut them down? Police them? Re-train?
posted by forallmankind to Work & Money (4 answers total) 1 user marked this as a favorite
I'm trying to find the best way of dealing with this - I don't want to shut them down, but I'm a bit cynical that re-training will reduce the email volume for long. Bottom line is that most users can cite situations in which they're not sure who should be informed, and so inform everyone - a degree of insecurity, a degree of a$$-covering.
Is there any hope? Can we come back from this? Are distribution lists more trouble than they're worth? Is this a common tale? Would policing be effective, and how would this work?
Any wisdom on this matter would be most appreciated - thanks!