Do they get away with it?
October 21, 2010 8:36 AM Subscribe
I'm curious what happens after I dispute a visa charge?
posted by TLCplz to Work & Money (15 answers total) 1 user marked this as a favorite
I was just checking my online visa statement and noticed a fraudulent charge. I called my bank and they found out someone ordered boots online in my name and shipped them to an address other than my own. The bank of course is refunding me the charge, but what happens now? The merchandise was ordered in my name, so how do they pursue the recovery? Is my name tainted? How does the online retailer handle this now? Does the scammer get to keep the boots?
I'm really just curious what happens after I dispute a charge.
Also, and this is probably related, I noticed on another charge for a restaurant I did visit where they added $100 to a $141 charge i made for food and beverages. I am disputing this also, but how is that handled? I have the receipt where I put a $25 gratuity, making the total bill $166, not $266 as it shows up online. Is this going to be their word against mine?
Btw, visa card has been cancelled and a new number issued...