You can't transfer my bag, or you won't transfer my bag?
October 17, 2010 7:14 PM Subscribe
My flight from Toronto to Newark a couple of days ago was canceled, and when I asked whether I could be put on a flight to LaGuardia or JFK instead, I was told that they couldn't transfer my bag from one flight to another -- that I would have to pass back through customs to the ticketing area to retrieve my bag, and then go through customs and security again. (And in order to do that, I'd also have to return my duty-free items and re-purchase them.)
posted by cider to travel & transportation around Canada (9 answers total) 1 user marked this as a favorite
I'm just curious -- why would this have been necessary? They were able to put my bag on a Newark flight five hours later, so why couldn't they transfer it to a different flight? Airline policy? Security issue? Federal regulation? I can't figure it out.