Why did Gmail lock me down in sector 4?
March 24, 2005 3:51 AM Subscribe
Yesterday morning, when I tried to collect my Gmail messages, Thunderbird told me the server had reponded "Lockdown in Sector 4!". I couldn't get into Gmail (POP3 or webmail interface) all yesterday and all today; it's come good tonight. Has this happened to anybody else? If so, have you ever found out why?
posted by flabdablet to computers & internet (5 answers total)
Trying to log in to gmail.google.com took me to a page that told me my account had been locked down for "up to 24 hours" due to "unusual usage", including a reporting address to use if I didn't think I'd done anything to violate the TOS. AFAIK I hadn't, so I fired off several queries (took me a while to remember that I'd set the reply-to: on all my mail accounts to my Gmail address). So far, all that's got me is unhelpful autoresponses reiterating the web page text (irritatingly signed "Sincerely, the Gmail team"). Short of prostrating myself three times daily in the direction of Mountain View I have no clue what, if anything, I should do or stop doing to avoid this happening again.
I have just about got over the annoyance of being locked out of my main mailbox for two days, and I'm now mostly curious. Is this just the Gmail team subjecting randomly chosen guinea pigs to tests of a new security feature, or is there something I'm doing "wrong"?
My normal method of getting to Gmail is via Thunderbird and the AVG 7.0 Free e-mail scanner proxy, with Thunderbird's default 10-minute POP3 polling cycle. I don't send mail through their smtp server - I use my ISP's. Right before this happened, a friend had just sent me a draft of her PhD thesis to review (a 14MB attachment); this is the biggest mail I've ever been sent, and I have not yet downloaded it.
Is there anybody here with inside knowledge?