Name that book about user communities
September 29, 2010 3:19 AM Subscribe
Please help me find this book that was mentioned on one of my technical writers mailing lists that dealt with user communities, listening (maybe), social media and perhaps technical communication.
posted by l'esprit d'escalier to Computers & Internet (4 answers total) 4 users marked this as a favorite
I think it's been around for a 2-3 years and written by a woman. It's not a stuffy textbook or academic treatise; it's more in the vein of creating passionate users
(sadly no longer active).
If you have no idea what I'm talking about, but you do have recommendations for books or websites about using social media to foster user communities and user-generated content, please go ahead.