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July 19, 2010 11:53 AM Subscribe
My Blackberry Pearl is deleting my incoming text messages before I get to read them - why, and how do I make it stop?
posted by hepta to technology (11 answers total) 1 user marked this as a favorite
In the past few months, my phone has been deleting some incoming text messages before I have had the chance to read them. On occasion, I have seen a message come in, the "new message" icon appear....and then the phone thinks for a few seconds and the icon disappears and the message is gone. This is very frustrating! Not only do I not receive (only some) text messages, I don't know when I don't get them if I don't see this process occur.
This is not restricted to any particular set of people, or networks. Googling tells me that this may be a software issue, but what does that require me to do? Could it be a memory issue? How would I resolve that?
My phone is 11 months old, and is a Blackberry Pearl 8130. I have my preferences set to keep messages for 2 months. Often, my BBM conversations disappear as well. Hope me, AskMe!