Don't Walk a Mile In My Shoes
July 11, 2010 12:35 PM Subscribe
I've got a serious poison ivy style rash from a new pair of sandals. What should the company do about this.
posted by Xurando to clothing, beauty, & fashion (12 answers total) 1 user marked this as a favorite
I bought a new pair of sandals recently. I've worn the same brand for several years. This years model had rubber in direct contact with the skin. There had always been a fabric cover over the rubber in the past. I came down with a severe skin reaction where the rubber was in contact with my skin and needed cortisone cream to stop the reaction (also stopped wearing the sandals). I brought them back to the store where I purchased them. The store was not too interested in helping me though they did give me the customer service number of the company, who have not called me back as yet. One employee of the store said the word formaldehyde in referring to the sandals.
Is this a product safety problem for the company? How should I precede from here in talking to the company?