Hotmail Password Recovery.
June 20, 2010 5:43 AM Subscribe
Please help my wife! She is locked out of Hotmail but is mysteriously still able send and receive from the account on her Blackberry.
posted by gergtreble to computers & internet (6 answers total) 1 user marked this as a favorite
My wife got her new blackberry about two weeks ago and changer her password on Hotmail on the same day. She in-putted the new password on her blackberry, but in the intervening time she forgot what it was! Yesterday she tried to log into the Hotmail site and obviously could not get in.
She tried the reset password link but has received no email from Microsoft in return. Somewhere along the line Hotmail have changed the way they do this and now only give the option to email a reset link to the account (not arriving) or the alternative email they have on file (her old uni account which has expired).
So we are in a bind. Going through Hotmail's official channels doesn't work. We did find this password recovery page.
But it has been well over 24hours since we posted and there has been no response from them.
So my question is this. Is there any way to recover the password from the Blackberry? Or Is there any other way of contacting hotmail?