Fridge drip, floor damaged.
June 16, 2010 9:15 PM Subscribe
Our new fridge is leaking water and has begun to damage the floor. What should we do?
posted by roue to Home & Garden (5 answers total)
Okay, to get the obvious out of the way... we've disconnected the water supply and the leak has stopped. It was coming from the middle of the bottom of the fridge (probably under the freezer), not where the water hookup was. It's not a leak from that connection. Also, it's fairly humid in these parts, and the drips seemed worse when we had the ice maker on turbo mode. Last, a repair person will be here in the not too distant future to check it out.
The damage to the floor is mostly confined to the part directly under the fridge and while the floor has warped a bit there the peripheral damage is mostly just discoloration.
We've had the fridge about a week and a half. It's a whirlpool brand bought from sears.
So assuming this isn't all user error from the water hookup (and since that point is bone dry and the leak seems from elsewhere, I'm hoping that's the case) what else could it be? The warranty isn't clear about what kind of financial assistance we can expect for repairing the floor. Are appliance manufacturers responsible when a product defect causes damage like this (we're in Minnesota if that helps)?