Ask me. Prompt me. Wait for me. Please, let me give it to you!
June 16, 2010 4:51 AM Subscribe
I was very excited to set up my Bluetooth headphones on my new netbook. It worked great! I went about my business, and then I needed to reboot. Suddenly...no more great. Windows has completely forgotten about the passkey, and won't ask me for it again.
posted by etoile to Computers & Internet (4 answers total)
I recently purchased an LG x110 netbook, running Windows XP SP3. It comes with built-in Bluetooth, and today I tried connecting my Bluetooth headphones. It was very easy to do, following the Add New Connection Wizard. I put my device into pairing mode, and chose "Custom Mode" for the wizard. It found my device right away, and prompted me for the passkey, which I entered. (0000 and cannot be changed on the device.) I selected "Audio Sink" as the connection type and completed the wizard; I was immediately able to enjoy sound through my headphones over Bluetooth.
A couple of hours later, I had to reboot. The reason was to install East Asian languages, though I don't think that's relevant. When Windows came back up, I double-clicked the headphones icon to reconnect the computer to the device. It wouldn't connect, so I removed it and went to add it again. The wizard was the same as before, but this time it didn't prompt me for a passkey. Without the passkey, my device rejects the connection.
I had a System Restore point from today's checkpoint, but that didn't work. I looked through the registry, and didn't see anything relevant. The "Bluetooth service" referred to on the Microsoft Help website doesn't seem to be running, but it finds the device, so I know it's looking...it's just not prompting me for the passkey. I've tried all manner of things, used up all my Google-fu, and can't get this to work. Help would be most appreciated!
tl;dr - Windows isn't prompting me for a passkey for my Bluetooth device. The device requires a passkey that cannot be changed. Without the passkey prompt, Windows can't connect to the device.