Vista doesn't recognize iPhone as a drive - won't sync

April 25, 2010 8:58 AM

Windows Vista no longer recognizes my iPhone 3Gs as a drive and I can't sync with iTunes. When I connect the phone it appears in the iTunes sidebar but no longer appears as a drive in Windows. My phone says it's syncing (set to manual, not automatic) but nothing syncs. So far I've tried: changing the USB cable and ports, reinstalling iTunes, hard booting computer and phone, and installing new iPhone driver. Any ideas? Thanks.
posted by carriest to Computers & Internet (2 answers total)

Are you using 64-bit Vista? There is a problem with the newest iTunes; it won't sync with 64-bit systems for some reason. I had to uninstall everything, everything, even Bonjour, Quicktime, the drivers, etc, and find an older version of 9.0.3 to get it to sync again. Don't restore your phone! It will erase everything with no way to restore from backup until you have the older version running. Good luck!
posted by dual_action at 9:08 AM on April 25, 2010

Try a older version, from here
http://www.oldapps.com/itunes.php
posted by glenno86 at 10:29 AM on April 25, 2010