How to fix a broken hard drive port?
April 20, 2010 11:57 AM Subscribe
I broke the port on my external hard drive. It isn't visibly damaged, but when I plug the USB cable in, the port feels wiggly, like it's not connected to what it should be connected to. Nothing happens when I plug it into my computer. How can I fix this or recover the data?
posted by little e to Computers & Internet (7 answers total)
It's a 160 gb Western Digital Passport (model number WD1600U017-004) that's about three years old. Best I can tell, I must have damaged it by not being careful enough with my backpack while it was in there with the USB cable still plugged in. I found directions for how to open it so I could see what's actually broken, and I'm not averse to trying that if it will accomplish anything. I looked for replacement parts, but I don't think I'm googling the right combination of words. (I am pretty clueless regarding hard drive innards, but I'd like to learn how and fix it myself unless it's prohibitively difficult.)