I'm a layman. Dumb it down.
March 20, 2010 1:35 PM Subscribe
Got my connectivity/internet issues fixed yesterday. But what was the problem? I don't understand what the tech guy told me.
posted by mreleganza to Computers & Internet (5 answers total) 1 user marked this as a favorite
For the last two months (after four months of being fine), my internet would cut out and back on intermittently (it's a DSL line, one PC, not a wireless setup). After phone troubleshooting didn't solve the problem, a visit from my IP only confirmed everything was hooked up properly, and a visit from the monolithic phone company that owns the transmission lines advised there was nothing wrong with the lines, the IP and the monolith came out together for a "vendor meet."
After working on it for an hour and a half, the IP guy informed me that they "pretty much know what the problem is." He said, "The stress levels were just ridiculously high. It was up to 50! But we got it down to 20, which is acceptable." I asked him to clarify what he meant by "stress" and he unhelpfully offered "noise."
"Part of the problem," he said, "is, this building you live in is very, VERY old. (true). And the phone box, the connector terminal outside we've been working on, is also very old. The wires are fine, though." He said that he didn't know if the stress level would go back up again, but he couldn't promise that he couldn't. He could only treat the disease, not cure it.
And that could be fine because I most likely will not be living here much longer.
1) What does he mean by stress/noise? I assume interference, but what kind of interference, and how does that correlate to the oldness of the house and phone box?
2) What do the 20/50 measurements refer to?
3) Is there anything I can do myself to cut down on the stress/noise?