Flash, uh huh
March 3, 2010 3:16 PM   Subscribe

Streaming video misbehaving, no obvious solution...

For some inexplicable reason, all forms of (I think) Flash video have suddenly turned into little more than a slideshow on my wife's Dell laptop - Youtube, iplayer, 4od, etc. etc. Sound continues as normal but framerate drops to about 1 per second or less.

I've reinstalled Flash (10 and rolled back to 9), reinstalled Firefox (although the problem also occurs in Chrome and IE) and have run out of obvious options. Is there any known hardware/software clash with streaming video that I'm missing? Download speeds seem normal and regular browsing works fine. Flash games also slow to a crawl as well.

Any pointers or suggestions (the more obvious the better, as I've bound to have missed a lot) welcome, as are links to diagnostics that can help me decipher what's going on. Oh, and sometimes it all works just fine and run at tolerable framerates, but will suddenly mid-video return to jerkiness.

Many thanks in advance.
posted by jonathanbell to Computers & Internet (3 answers total)
 
I don't have an answer for you but will be following this thread with interest--I purchased a dell studio about 4 months ago, and just recently, I have had problems with streaming video. It started as you described, but now I get no video and it freezes up my computer. This happens with all streaming video, such as Youtube or netflix instant view. I called dell and since it isn't a hardware issue, they wanted to charge me $89 to trouble shoot with their software specialists. I'm hoping I can figure it out myself.
posted by parkerposey at 4:55 PM on March 3, 2010


This site suggests turning off hardware acceleration by right clicking the flash video and going to 'settings' in the contextual menu that pops up, seems like that has worked for many people who have posted there. They are talking specifically about full screen flash videos, and it's not just on Dells, but it's worth a shot.

My first thought before googling was an issue with an antivirus program, which might be worth looking into if the above doesn't work.
posted by soy bean at 6:00 PM on March 3, 2010


Response by poster: Thanks for the suggestions. The 'hardware acceleration' check doesn't do anything, nor does swapping AVG for Panda Cloud AV. Themes isn't turned on either. What does happen is that everything runs beautifully _until_ I try to watch YouTube. After that, the system slows down to a crawl, regardless of whether or not the YouTube window is still open. Very odd.
posted by jonathanbell at 5:07 AM on March 8, 2010


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