How would I go about filing a complaint against the food stamp program for screwing up my case?
March 2, 2010 3:37 PM Subscribe
The food stamp program screwed me out of c. $100 in benefits. Can anyone recommend an agency or pro bono clinic in NYC that could help me if I decide to file a complaint?
posted by jason's_planet to Law & Government (6 answers total)
Long story short: I needed to file for food stamp benefits for the months of January and February. For some reason or another, they didn't factor in the cost of my housing into their calculations, so what should have been about $60 a month in benefits was reduced to $16 a month. A caseworker told me to fax in a document proving my housing expenses, which I did. I called to confirm receipt and haven't heard back from her. Nor has the money been added to my account. I visited a branch with weekend hours in Manhattan and they told me they couldn't help me there, that I needed to go to the branch in Queens where I had originally filed. I intend to visit that Queens office on Thursday night with a copy of my lease extension, which should prove my housing costs. I am hoping that presenting this document will solve my problem and get me my benefits. But if I continue to be stymied by this bureaucratic douchiness and incompetence, I'd like to file a complaint.
If any of you are familiar with agencies or pro bono legal clinics in the NYC area that might be able to help me with such a complaint, I would love to hear about them. Any pointers on the food stamp program's complaint procedures would be welcome as well.
As always, many thanks in advance.
P.S. The other reason I'm visiting Thursday night is to present a change of income form connected to a new job, which I started last month. Would presenting this form close my case entirely and prevent me from getting any past benefits to which I am entitled?