Trying not to make rotten Apple puns
January 12, 2010 11:52 AM Subscribe
Internet browsing(wifi) painfully slow on a refurbished Macbook Pro. Similar refurbished Macbook Pro(same specs) seems to work just fine.
posted by prufrock to Computers & Internet (6 answers total)
I've spent an hour with Apple support over the phone. After twiddling with everything, they recommended I reinstall Snow Leopard. I have done so and everything is updated to the hilt. The problem stays.
It is the same across different browsers, all updated as well. Interestingly, I find that actual download speeds do not seem affected. Downloading files from http servers and bittorrent give expected speeds. Watching a 10 minute youtube video, on the other hand, is an exercise in self inflicted misery, when the video stalls loading less than a quarter of the way through.
Further, I find that if I stimulate network activity(through a download in parallel or an infinite ping) the speed does not seem to be that bad.
The signal bar always remains full. And this issue remains even when I physically sit next to the wifi router.
The other laptop shows exemplary performance in every case. Also, I was told by a contact on skype that video through the other laptop seemed to be better than my new one. Could this refurbished laptop be a bad Apple?
I've trawled around the web for an answer and couldn't get one. People have similar problems but none with the apparent symptoms of mine So my question is: Is this issue known or faced by any of the hive mind? Is there something I can do, short of walking into an Apple store and asking them to hand me another one?