Can't see a certain web site on my computer...
January 2, 2010 7:31 AM   Subscribe

I think my firewall software is blocking part of a site that I need to see. How do I fix it? More detail inside.

I have a new computer, and installed Kaspersky Internet Security 2010 on it. Using Windows 7 Home Premium, 64 bit version, but I don't think that matters.

When I try to open the link, http://tripplanner.mta.info/NewTP/serviceAdvisories/routeStatusResult.aspx?tag=A&date=1/2/2010&time=&method=getstatus, all I get is a blank page.

No other links that I have tried thus far have the same problem. I assume, then, that it's some sort of problem with my firewall settings.

This problem occurs whether I use Firefox, Chrome, or IE8.

Any ideas? Or is it an issue on MTA.info's side?
posted by dfriedman to Computers & Internet (7 answers total)
 
Does it work if you disable the firewall and attempt to view the site?
posted by backwards guitar at 7:36 AM on January 2, 2010


Response by poster: Interesting question.

Just tried that and the site still doesn't appear...
posted by dfriedman at 7:41 AM on January 2, 2010


Best answer: Hmm, I get info when I use Chrome and IE8, but not on Firefox. Looking at the HTML source from Firefox, I see that the advisories are actually present but not being displayed, possibly due to some JavaScript quirk.

Note that I'm running NoScript on Firefox, so it might just be some weird scripting thing that I hadn't temporarily allowed, though I think I have allowed everything.
posted by chengjih at 8:15 AM on January 2, 2010


The site comes up for me in Firefox - Service Advisories for the New York Transit System. I'm running Firefox 3.5, with Adblock Plus installed.
posted by Telpethoron at 8:20 AM on January 2, 2010


Best answer: As with chengjih, I get the advisory content with Chrome and IE8, but not with Firefox 3.5.

Looking at the HTML source, the blocks that contain the generated content info are inside
their own <html><body>..info here..</html></body> tags which I would think to be invalid inside the main document <html><body> structure. Firefox may just be more standards compliant, skipping the blocks completely and the other browsers are just ignoring the tags and continue parsing what's inside.
posted by hungrysquirrels at 9:00 AM on January 2, 2010


Best answer: Yeah, the HTML is really, really, really bad. W3C validation reports 363 errors for that page. I agree that it's probably the irregular <body> tags that throw Firefox for a loop.
posted by PontifexPrimus at 9:12 AM on January 2, 2010


Response by poster: OK, thanks for all the responses. I'm going to assume then that it's not a problem with my firewall settings but with their site.

I've not had problems with the site in the past, on my old computer so I thought it was something to do with my new computer. I guess it's just coincidence that the site started having problems around the time I got a new computer....
posted by dfriedman at 9:56 AM on January 2, 2010


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