Stupid Blue Screen... Grumble Grumble.
December 14, 2009 8:19 AM Subscribe
Problems with Kaspersky Anti-Virus and XP... Blue Screens and All! More inside.
posted by Mastercheddaar to Computers & Internet (9 answers total)
1st I am on another computer that is right beside the one that isn't working.
I will start from the beginning. I uninstalled AVG 9.0 free so I could install Kaspersky 2010. Everything went fine there (or so I'm thinking), then during kaspersky's installation it stated that there was a "newer version" of the setup file and that it was recommended that I use that version instead. Not thinking I pressed yes. It uploaded the setup file and I got an invalid file message with the normal "Retry, Cancel, Abort, Ignore" I pressed Retry a few times and nothing happened so I pressed Ignore. After I pressed Ignore it seemed to work perfectly then it blue screened me. Now when I start the computer it runs through the BIOS perfectly then goes to the WINXP loading screen, looks like it's going to load up then goes to the blue screen.
I can start the computer in Safe Mode and I can put in the XP disk and start it in Windows Recovery mode. In windows recovery I have gone through the "ListSVC" and disabled anything that had to do with Kaspersky but I'm still blue screening when I exit and restart.
I have also tried to complete the installation of Kaspersky in Safe mode but it won't let me due to not having admin privledges.
I do not have a recovery point :( and everything worked fine before I uninstalled AVG and tried to install Kaspersky.
I'm on my 2nd cup of Strong coffee and my google fu is failing me. Help Obi One Metafilter you are my only hope!!!