iTunes fails to launch in recently upgraded Windows 7

December 7, 2009 4:52 AM

Why won't iTunes start after I've upgraded to Windows 7?

I've just upgraded to Windows 7 and my iTunes won't launch. I've uninstalled and reinstalled and still no luck.

I have tried to troubleshoot from ITunes and Windows support sites to no avail.

Any suggestions?

posted by mgarnhum to Computers & Internet (5 answers total)

Which version of Windows 7 are you running? If it is 64 bit, you will need to locate the 64 bit version of Itunes.
posted by strixus at 5:00 AM on December 7, 2009

I had the same problem, just had to upgrade to 64-bit itunes and everything was hunky dory.


I did have to completely exorcise itunes from my system first for it to work, though. Had to reimport my whole library, but meh, that's what overnight is for.
posted by SeanMac at 5:54 AM on December 7, 2009

Response by poster: I am using 64-bit iTunes and still no luck!
posted by mgarnhum at 7:06 AM on December 7, 2009

Do a complete uninstall. Restart the system. Then reinstall - be sure to put your ITunes folder somewhere different.
posted by strixus at 8:09 AM on December 7, 2009

When I did the Win7 upgrade, it told me to make sure to de-authorize iTunes before upgrading. I did that and didn't have any issues with it. This leads me to think strixus' solution is probably your best course of action.
posted by jeffamaphone at 9:58 AM on December 7, 2009