Supportive email response to an ex-employee?
November 25, 2009 10:24 AM Subscribe
What's the best response to a "I'm no longer with the company / Here's my new contact info" email when you're an outsider not working at said company.
posted by sharkfu to human relations (14 answers total) 1 user marked this as a favorite
I just got a "I'm no longer with the company / Here's my new contact info" but I'm not sure what the correct response is.
I did some freelance work for the company in the past, including working directly with the ex-employee. It was a positive working experience and he was kind to me, although I didn't have enough contact to really consider him a friend. I worked completely at home and was never in the office building except for a couple meetings.
The new contact email is a personal email account, so presumably he was let go due to budget cut backs and isn't at a new company yet.
I'm always outside the corporate structure, so I don't know quite what the normal response is. I mean, if I was a co-worker I guess I'd be able to stop by his office and commiserate and be a good friend in that way.
I guess my questions are:
1) For the ex-employee is this email purely informational so any response would be annoying, especially at a time when they're probably reeling from being let go right before Thanksgiving? Or would not replying appear like I was only a "fair weather friend" when he could help me?
2) If I send an email response, what should it be? Anything I can think of sounds depressing ("I'm sorry to hear..."), annoyingly optimistic ("I know you'll land someplace else soon"), or just self serving ("Oh, no! I was looking forward to working with you on another project...")
I know I'm over thinking this and it should be a quick one or two line email but I'm completely stuck.