He bought my freezer, and now it's broken.
October 20, 2009 7:25 AM Subscribe
I sold a used 24 cf chest freezer on Craigslist, and a few days later the buyer calls and wants his money back because it stopped working. What's the right thing to do?
posted by c:\awesome to grab bag (50 answers total) 1 user marked this as a favorite
I moved into a new house, and in the basement was a large chest freezer. Awesome, but I don't need it. The freezer worked flawlessly for the first three months I lived here, so I listed it on craigslist and someone came by, looked at it, and bought it. I helped him load it into his truck, and off he want. End of story, right? Nope...
He calls back a few days later and says it's now broken. He tells me he went to plug it in after the move, and can hear that "the compressor attempts to 'click' on but doesn't."
Naturally, he wants his money back. I know that legally I don't have to do anything, but morally? I'm not so sure. How do I know the freezer didn't get banged up in the move?
What's the right thing to do here?