October 8, 2009 4:29 PM Subscribe
Computer restarts when I use computer games. Just rebuilt it with a Radeon HD 4890 to add insult to injury.
posted by stoneegg21 to computers & internet (27 answers total)
Ok, I just bought and installed a Radeon HD 4890 video card. All is well, except whenever I try to play any graphic heavy computer games (Sims 3) the computer just shuts off and restarts after a while.
I noticed that my device manager says that I've got a display adapter from the 4800 series, not 4890. I looked online for some solutions and found this one
, which suggested I update my video drivers. I tried it, but it's not working. I restarted in safe mode and ran the video driver update program from ATI but it wouldn't recognize any of the new drivers. I simply deleted the display adapter and restarted the computer, and it replaced with the bad 4800 again.
My SO thinks it might be because I've got the 32bit XP, so he wants to upgrade it to either that or Windows 7. Is he right? What do I need to do?