October 5, 2009 6:30 PM Subscribe
Is a Dell technician going to discover I've opened the computer before?
posted by anonymous to Computers & Internet (13 answers total)
The video card on my Dell XPS M1330 has crapped out. It's under warranty, so a quick chat with Dell support has them sending a technician out to replace the motherboard in the next few days. I just remembered, however, that I've opened the laptop a few times to clean dust out of the fans and adjust a cable that was being pinched. Will the tech be able to tell, and more importantly, will they refuse to service the laptop or charge me under the grounds that I've voided my warranty?
The problem I'm having with the M1330's video card appears to be widespread (see: "colored vertical lines" problem), so it's unlikely that i caused or affected it in any way by opening it up.