Firefox Help

December 29, 2004 11:05 AM

Need Firefox help. Somehow all my extensions and bookmarks have disappeared from Firefox, and I cannot figure out how to get them back. Firefox help and Google have not given me the answers I need. Has anyone else had this problem?
posted by smich to computers & internet (8 comments total)

Without more details, it's hard to say. Have you upgraded recently?
posted by monju_bosatsu at 11:30 AM on December 29, 2004

if you're running xp, try this:
- close firefox
- open task manager
- look for firefox.exe under processes
- if it's there, end the task
- restart firefox.

Sometimes my bookmarks disappear on me, and this seems to fix it. ymmv.
posted by sauril at 11:46 AM on December 29, 2004

Sauril, you're a life saver. Thanks!
posted by smich at 11:56 AM on December 29, 2004

Thanks sauril, this happened to me awhile ago and I had no idea how to fix it. I ended up having to restore my bookmarks manually. Glad to know how to fix it if it happens again!
posted by eatcherry at 12:29 PM on December 29, 2004

This is a handy tip. Thanks sauril.
posted by sic at 1:36 PM on December 29, 2004

this has happened to me before, and I found a slightly different fix which may help someone else.

for some reason, a new default profile was created for me..this has happened a couple times at random. The fix is to run firefix from the command line (assuming windows xp, go to Start/Run... and type

"C:\Program Files\Mozilla Firefox\firefox" -profilemanager

A dialog box comes up before opening firefox that lets you choose which profile. When this happened to me I think there were two profiles, "default" and "Default" or something. I picked the other one and all my bookmarks, etc. came back. I later went back and deleted the "Default" profile.

hope this helps someone
posted by jacobsee at 3:47 PM on December 29, 2004

You can also use MozBackup to, uh, back up your bookmarks and preferences. It's not perfect, but it works in a pinch.
posted by calistasm at 6:29 PM on December 29, 2004

glad I could help!
posted by sauril at 2:23 PM on December 30, 2004