Make Wiki do Retail
September 28, 2009 12:41 PM Subscribe
How could a wiki be used by a small retail business selling tangible products?
posted by webhund to Computers & Internet (9 answers total)
I'm looking for ways to use a wiki in a small retail business to better serve its customers. Looking through example sites of various wiki-species (mediawiki, dokuwiki, etc...) leads to a dry hole of wiki usage in the retail sector.
The only authorized wiki authors/editors would be the shop owner and her staff, with editing locked down to the general internet public. The business sells high-end food ingredients to a niche culinary market, both online and at a brick/mortar store. Principal customers are restaurant chefs and home cooks/foodies.
The business uses its blog for "what's happening/good now" type of stuff and then has static product pages on its site where the details of each product are explained, all linked to the online store. Where does (or does not) a wiki fit in this?
Are there things that a locked-down, but publicly-visible wiki could do that a blog or other non-wiki CMS could not in this application? The business owner is technologically adept, is an active blogger, and is looking for new ways to use technology in a traditional retail setting.