How can I get my laptop to recognize that it does, in fact, have an audio output device installed?
September 21, 2009 9:28 AM Subscribe
How can I make my laptop (Toshiba Satellite U305-S5097, running Vista 32-bit Home Premium) and its Audio Output Device (Realtek High Definition Audio Driver) play nicely together again?
posted by paleography to Computers & Internet (3 answers total)
My laptop has been having a persistent, recurring issue with the Realtek audio driver. Periodically, the laptop starts up and a red "x" appears over the speaker symbol, and the message "No Audio Output Device Is Installed" appears when you float the cursor over it. No driver appears in the device manager, but the Realtek Driver still shows up in "Programs and Features." And I have no sound.
In the past, a restart has generally fixed the problem; I've also downloaded the most recent Realtek driver available from Toshiba and successfully reinstalled it, which has provided at least a temporary fix. For the past two days, however, nothing is working to fix this--I've uninstalled, reinstalled, tried a system restore, and it still won't recognize the driver. I've installed a driver directly from Realtek. I've unsuccessfully searched online for answers (other users seem to be having the same problem, but I haven't found solutions beyond what I've already tried). I've called Toshiba tech support, and their opinion was that it's a hardware problem and that I should pay them $35 to help me "dig deeper."
So I've now reached a level of frustration that has me writing my first AskMe question ever, and it doesn't even get to be about whether I should DTMFA, or eat something gross, or try to self-treat an amputated limb. I'm not sure whether to be a little bit sad or a little bit proud.
Has anyone had this issue and successfully fixed it? If so, how?