I need iTunes in my life but it won't install properly.
September 13, 2009 10:37 AM Subscribe
How can I get this dangnabit iTunes download to work?
posted by fantine to technology (6 answers total)
OK folks, I was trying to upgrade to iTunes 9 and have run into a snag.
I'm working on an iBook G4, OS 10.4.11. I was running the update and it failed to install properly because I didn't have enough memory at the time (I was running multiple programs and my computer had been on a for a while). Now I cannot open iTunes because the version I have is "corrupted." So, I re-downloaded the installer after freeing up more memory (I'm now working with about 2 GB).
When I open the mounted file thing, all I see is the itunes.mpkg as a blank file; it doesn't look like an open box, just a blank sheet of paper. When I click on it, I get the error message "The destination folder 'iTunes 9" is on a locked volume. Please select another volume destination." Then I get a box to "select a folder to expand the archive in." I selected desktop, and get "An error occurred attempting to expand 'iTunes 9.' A file was specified where a folder was required."
This sort of thing has happened to me before, and the IT guy told me that my computer had lost the ability to associate that .mpkg with a certain program. I have no idea how he got back that ability though.
If someone could please offer some insight into how I can get iTunes re-installed, or even revert back to an older version, that would be great.