DVD/CD drive feeling unwell - suggestions?
September 4, 2009 9:50 PM Subscribe
My DVD/CD and CD drives only work a little bit.
posted by AllieTessKipp to computers & internet (10 answers total)
I apologize in advance as this is very long and tedious. I am trying to be thorough so that maybe someone can read this and have a suggestion or ask a question to get more information that might prompt a suggestion for me.
I have Windows XP Home and I bought a Dell. I've been very happy with this machine. I am still happy with it, just puzzled by this issue. The computer is perhaps 5-6 years old.
My computer used to happily read, rip, and burn CDs and DVDs with no problem. A few months ago, I started getting errors occasionally when burning a CD. The last couple of months it has gotten worse and now when I put a CD, over half the time it will not burn. I was using Easy CD Creator that came with my machine, and then I got DeepBurner, which is free. They both work about the same amount of the time.
Now the DVD/CD drive that reads and writes will not automatically bring up the disk I put in like it used to do. I like for that drive, when I put in an audio CD, to just start ripping the tracks. I do this mainly for audio books I get from the library. I rip them to play on my little player while I walk, and then I delete them when I'm done listening. Sometimes if I buy an audio book on 10 CDs, I prefer to rip all the CDs and then burn all those tracks, after sticking them back together with Windows Movie Maker, to ONE CD instead of 10. This makes it easier when I want to listen to my book again. This works well for me. But now I am having all this trouble with the drives.
If I open Windows Media Player (I have 11), and click on "rip" it will let me choose from the two drives and then I can rip the CD. So on some level, Windows knows the CD is there. But if I double click on the CD drive listed under "My Computer" it just opens a blank empty window. If I right click and select "autoplay" it will ask me if I want to burn a CD (the answer is no, since the CD has stuff on it...).
My other drive, which is just one for reading CDs, still seems to work okay but it also is not showing up with the name of the CD in the My Computer list like it used to.
I started to have these problems about 6 weeks ago in earnest. Recently I started a new job and had to download some software, which mostly works fine except for some occasional glitch where the sound stops working on my entire computer. I don't know if these things are related. I did not have that issue come up today, where the last 3 days it happened multiple times each day. Last night I upgraded to Windows Media Player 11, and the software for work uses that program to play the sound files (I'm a medical transcriptionist).
I have done lots of looking around on Google and such and have followed many suggestions and none have offered a solution. There was some kind of upperfilters/lowerfilters thing to delete in the registry, which I did but that did not help. I have one of those disks with the little brushes on it for cleaning DVD drives and I used that but it did not seem to help. I did notice that the picture was a bit wobbly on that DVD, which did not happen before.
I am not a person who just takes the computer apart and looks inside. When it comes to the actual hardware I don't usually mess with that stuff. If I had specific directions, my husband can probably follow those and help me out. :) But he is at a loss here.
Thanks for any help or ideas you can provide.