IM to Mobile service not working
August 5, 2009 4:10 PM Subscribe
I am trying to use AOL instant messenger's IM to Mobile service. My girlfriend has always sent text messages to my phone while on her aim using +1(insert my area code)(insert my phone number). It stopped working out of nowhere. It's only with her screen name. I've tried quite a few solutions. Help?
posted by Defenestrator to Technology (5 answers total) 1 user marked this as a favorite
She doesn't have unlimited texting, so it saves her texts while at home to send me messages from her screen name to my phone. This has worked for probably a year now. Recently I switched to another phone (using a SIM card, I have AT&T) and then back to my original phone shortly afterward, we suspect this is when it stopped working.
I can send messages to her screen name via texts using the 6 digit number, but she can't send anything to me on her screen name. On ANY other screen name messages come through to me, but not hers.
I looked at these two pages:
and tried to reset my mobile by sending a blank message to 265022 as was suggested. After that, when my girlfriend attempted to send me a message, it sent the message instructing me to reply with "a" to accept the message she had sent, "d" to decline, etc. I replied with "a" and nothing else came. She still cannot send me any messages successfully.
I called AT&T and the service representative tried instructing me on how to sign on with my screen name using the phone (I believe this is "IM forwarding", but its definitely not what I've been doing this whole time, which is "IM to Mobile") AT&T couldn't really help me with anything else.
I don't really want to use IM forwarding because that means my sn is shown as signed on for everyone. Plus I have to do some weird sign on stuff with my phone that takes time and doesn't even seem to be working anyways. I can't call AOL because I'm not an AOL member.
I have a Samsung SGH-A437.