Renault Megane windows

July 27, 2009 4:33 AM

How do I persuade Renault to fix their design fault on my Renault Megane.

Bought a used Renault Megane. It's out of warranty but the electric windows have started playing up.

A quick trawl online reveals it's a notorious design fault, probably because of water seeping in to the electrics.

Any suggestions on how to get Renault to correct this - or any tips on fixing it without breaking the bank?

Thanks for your help.

posted by Blackwatch to Travel & Transportation (5 answers total)

The Better Business Bureau has a program to help resolve disputes between customers and dealers/manufacturers. Worth a try.
posted by theora55 at 5:05 AM on July 27, 2009

It would help to know what country you're in. They don't sell Renaults in the US (for good reason) so I'm guessing that it's not America.
posted by octothorpe at 5:25 AM on July 27, 2009

Response by poster: Sorry - should have said: I'm in the UK.
posted by Blackwatch at 5:54 AM on July 27, 2009

How old is the car? When did the warrant expire?
posted by Authorized User at 7:25 AM on July 27, 2009

I suspect the answer is that you don't - not successfully anyway. This is the company who refused to accept that the Clio's bonnet-catch "issues" were a design fault or warranted a recall :\

Best of luck, though.
posted by kxr at 4:39 AM on July 28, 2009