Paying up front?
July 14, 2009 5:22 PM Subscribe
Is this a universal billing policy for dental work that I should have known about?
posted by corey flood to Health & Fitness (14 answers total)
Last week I went to the dentist for the first time in 15 years and need to have some fairly minor work done. Fine, no problem. I made an appointment for yesterday but ended up having to cancel unexpectedly on short notice. I'm now told that because the dentist lost two hours of work that he'd set aside for me, I now need to pre-pay for my services and then have the insurance reimburse me.
And I totally get that. He's got a business to run. But nobody mentioned anything about this or about cancellation policies up front. Is this just a standard operating procedure that anyone would assume if they were in the loop? (The last time I was pursuing dental care, my mom was handling the administrative end of things.) This practice has been exceptionally kind and helpful, so I don't want to give them a hard time, but am I wrong in thinking that I should have been told about their policies before making an appointment?