How can I fix my email?
June 18, 2009 3:45 PM Subscribe
After years of trouble-free computer use, it appears that my email account has been hacked. It seems to be more annoying than dangerous, but I realise the potential for danger is there, and I'm losing sleep over it. How can I fix it?
posted by malibustacey9999 to Computers & Internet (16 answers total)
A couple of weeks ago, I discovered that my email (Hotmail, on Windows XP, and yes I have anti-virus software) had been 'reset' to send automatic vacation replies which are an advertisement for a Shanghai businessman. Insert panic here.
I deleted the text, unchecked the 'send vacation reply' box, ran an anti-virus scan (which found nothing), and have had no problems since.
Until this morning. It's happened again. But this time, the emails contain a WMV file (which I'm not brave enough to open) and the vacation reply box is still unchecked text-free. It has attempted to send to a small number of my contacts, but they've bounced back to me (as have the genuine emails I've just tried to send too). I'm unable to find out yet if the recipients had emailed me first, thus generating a kind of 'vacation reply' - it's a bit early in Oz to make panicked phone calls to friends.
I've googled and metafiltered and asked random strangers in the street (nah, not really), but every reference I can find to hacked email seems to be about changed passwords and keystroke-remembering programs and whatnot. This doesn't appear to be that serious. (But I'm still worried enough to not do any net-banking.)
So, as a newbie to the whole cyber-violation thing, can the hive mind please suggest how I can fix this? Or am I destined to call everyone I know and advise them of a new email address?