Although Horn & Hardart operated in just two cities, the firm was one of the world's largest restaurateurs well into midcentury. But management was slow to respond to changes in America’s eating habits. Horn & Hardart clung too long to their old downtown locations while their former customers moved out to suburban malls. The Automats maintained a large and varied menu that required talented cooks and elaborate preparation. Fast-food chains specializing in burgers, pizza, or tacos relied on unskilled labor to heat up, package, and push out a very limited choice of items to people on the rune. By 1978, the restaurant on the corner of Forty-second Street and Third Avenue, which had opened twenty years earlier, was the only Automat left in New York.That last location (which I remember going to & loving as a child) closed in 1991. While obviously many of the problems which felled H&H aren't applicable here (like suburbanization), at least one of them - the apparently greater expense required to operate an automat, compared to the (fast-food) competition - might have been a factor here.
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posted by nasreddin at 4:28 PM on June 7