Skype support number?

May 22, 2009 10:39 PM

Is there a telephone support number for Skype? I'm having a problem with their billing and as far as I can tell this phone company does not have a phone. The E-mail support is not great either, which is why I'm looking for another way to get in touch.
posted by furiousxgeorge to computers & internet (3 comments total)

Usually The Consumerist is helpful in these situations. Here's a pretty recent Consumerist thread about alternative avenues for Skype support. Looks like you could try contacting Peter Parkes via Skype (he writes the English blog for Skype). There's also a Twitter username for him in the linked post. There's no phone number listed there, though (not yet, in any case).
posted by macguffin at 11:12 PM on May 22

If you scroll down, a Skype moderator states that there is no phone number for customer service. There are many more threads on these forums and plenty of google hits complaining about their customer service, too. The problem is even alluded to on skype's wikipedia page. Fortunately I've never had a reason to contact them, but it looks like you're just one of MANY disgruntled users. Sorry...
posted by alygator at 9:51 AM on May 23

By any chance was this your billing issue?
posted by Ookseer at 11:05 AM on May 23