How can I get photos from one of my wedding photographers?
April 27, 2009 12:24 PM Subscribe
How can I get the wedding photos from one of my wedding photographers? My wedding was in Oct 2007.
posted by odinsdream to Human Relations (21 answers total) 2 users marked this as a favorite
I got married in October of 2007. I had two wedding photographers, one was a professional photographer (with an assistant), the other was an amateur photographer whom I know through a certain online community. Their skill is very well-regarded and they take amazing candid photos for said community. They are not in the business of photography, but agreed to work with us for candids, which is what they're known for in the first place. The pro photographer provided the majority of event coverage.
I got the photos from the pro shortly after the event. With the exception of two jpegs via e-mail, I have never received photos from the amateur photographer.
Of all the vendors I dealt with this is the only person with whom I did not arrange a paper contract. I felt it was a friendly arrangement due to the previously mentioned online community, and the fact that this photographer did not have a business meant it would have been additional work to write up a contract (the pro, for instance, had this provided).
My SO and I met with both photographers a few days before the event to outline the day and script specific coverage. Payment was made in full before the event by personal cheque, additional cash tip was provided at the end of the event.
The photographer showed up for the entire wedding, had a great time, and took lots of awesome shots. They even decided on their own to come to the rehearsal dinner just because they wanted to get some additional candid shots.
No prints were requested - just a CD/DVD of the files in whatever form the photographer was comfortable with. Full reprint rights were requested and agreed to. Post-processing was at the photographer's discretion, but not requested or required.
I have had multiple contacts via e-mail to this day. Early contact indicated they were working on the files. Later contact indicated some delays due to general life issues. Most recently I have received no response.
This situation is troublesome for a number of reasons. I feel like my trust in this person, as a result of their well-respected position in the online community, was violated. I paid but did not receive anything in return, of course. Most of all, though, I know there are awesome photos out there and I am without these photos.
I have limited contact information; name, e-mail address, and their connection to the online community, but no physical address or phone number. How can I actually get these photos? I'm not so much interested in a refund, or in taking legal action, since it's the photos that are important to me. On this point I'm not even sure a contract would help.
Have you dealt with a similar situation? What worked in your case?