Comments on: How do I connect my wireless laptop to the internet by cable?

Question: How do I connect my wireless laptop to the internet by cable?

mammary16 — Mon, 27 Apr 2009 06:11:44 -0800

I'm having issues connecting my laptop to the internet. Wireless is fine, but I can't connect by cable at all.

I own a T60 thinkpad with Windows XP that I've used entirely for wireless internet access. I've moved to a place (Warsaw, PL) where the internet connection is only by cable. I don't see the connection showing up anywhere in Network Connections.

The cable is plugged in, and the light is on (a steady green light) but I can't access the internet at all. I've been unlucky finding the solution to my problem online so I thought I'd check with the hivemind on this one.

I don't see any ethernet-type hardware attached to my computer (just my wireless card - "11a/b/g Wireless LAN Mini PCI Express Adapter"). Is it possible my ethernet card is damaged? I don't receive any error messages of any sort - it's just that nothing happens when I plug my computer in.

I am currently on my friend's T61 thinkpad, which connects effortlessly when I plug the cable in. So I know the connection itself works. His network device is listed as "Intel(R) 82566MM Gigabit Network Connection". I haven't had luck figuring out what the correct device for my T60 should be.

If you have any follow-up questions I'll be checking this page often. Thanks!

By: orthogonality

orthogonality — Mon, 27 Apr 2009 06:13:00 -0800

Did you turn off the wired adapter in the BIOS?

By: Xany

Xany — Mon, 27 Apr 2009 06:20:29 -0800

Driver issues? Go to Control Panel -> System -> Hardware tab (I think that's what it is, I haven't used XP in a while) -> Device Manager and see if there are any yellow exclamation marks anywhere.

If you do, pop in the driver CD that came with your laptop and reinstall the ethernet card.

By: mammary16

mammary16 — Mon, 27 Apr 2009 06:20:47 -0800

Thanks, orthogonality.

No - but I did remove some of the Thinkpad software a couple years ago so that may have disturbed some of the settings. I'm not savvy enough to go in there myself. Any tips on getting in there and checking it out?

By: mammary16

mammary16 — Mon, 27 Apr 2009 06:23:49 -0800

Xany -

I've gone into Device Manager. I see only the wireless adapter under the "Network Adapters" category. Also, no exclamation marks.

By: kbanas

kbanas — Mon, 27 Apr 2009 06:30:27 -0800

If you only see the wireless adapter under "network adapters" then there is no driver installed for the wired ethernet adapter, which would certainly explain why things aren't working.

Do you have a "UNKNOWN DEVICES" category in device manager that has at least one device listed under it? If so, this is probably your ethernet adapter and all you have to do is go to the Lenovo website, put in your model information and download and install the latest driver for your ethernet adapter.

If you don't have anything under unknown devices, then this is a more serious issue and we probably can't help you via AskMe.

By: mammary16

mammary16 — Mon, 27 Apr 2009 06:37:46 -0800

Kbanas -

I don't have any unknown devices I'm afraid. I'm going to call Lenovo now. Thanks for your help.

By: kbanas

kbanas — Mon, 27 Apr 2009 06:37:59 -0800

Also, if you need help identifying what to download from the Lenovo website and how to install it, please give me the TYPE of your Thinkpad. It's on a sticker on the bottom - usually of format XXXX-XXX.

I'll look up the appropriate driver package.

By: kbanas

kbanas — Mon, 27 Apr 2009 06:40:45 -0800

Kbanas -

I don't have any unknown devices I'm afraid. I'm going to call Lenovo now. Thanks for your help.

That sucks. Orthogonality could certainly be right - it could be that the ethernet adapter is disabled via the BIOS, but if you don't recall doing this then it's unlikely it just 'happened' out of the blue.

Also, even if the onboard ethernet is toast somehow, you're not screwed. Your laptop should have an expansion slot - probably PCMCIA. You could buy an ethernet PCMCIA card for relatively cheap and install it. If you'd like some possible options let me know.

By: mammary16

mammary16 — Mon, 27 Apr 2009 06:42:53 -0800

Thanks again, Kbanas. The type is 2613 - CTO.

You could buy an ethernet PCMCIA card for relatively cheap and install it.

That's a great idea - I'll look into that if my onboard adapter seems to be a dead end.

By: kbanas

kbanas — Mon, 27 Apr 2009 06:43:21 -0800

This is the kind of thing I'm talking about.

By: kbanas

kbanas — Mon, 27 Apr 2009 06:47:47 -0800

This is the driver for the ethernet adapter that is in your Thinkpad. It's a Intel PRO/1000 LAN adapter. You can try downloading and installing the package, just for kicks, but as I said, if it's not in Device Manager it's unlikely it will do anything.

By: musofire

musofire — Mon, 27 Apr 2009 07:04:53 -0800

You already tried a different ethernet cable, right?

And tried a different computer hooked up to the same ethernet cable?

By: Burhanistan

Burhanistan — Mon, 27 Apr 2009 07:05:21 -0800

Check your TCP/IP settings on your ethernet adapter. You might have it set for a static IP address. If so, change to DHCP and then see if that helps. Also, does your Lenovo have some kind of quick settings program that disable/enables the network adapter?

By: mammary16

mammary16 — Mon, 27 Apr 2009 07:41:47 -0800

OK - somehow the driver magically appeared in Device Manager a half-hour ago. Since then, I uninstalled the driver and reinstalled the new one, and I'm connected now (there's the sticky matter of a password but you guys can't help me with that. :) )

Thank you everyone for your help!

By: ArkhanJG

ArkhanJG — Mon, 27 Apr 2009 07:47:37 -0800

Since the ethernet device has disappeared from your device manager, that means it's been turned off at the hardware level, or it's faulty. I'm guessing the former, and you just didn't notice previously because you didn't use it.

The first step is to check the bios:

While the "To interrupt normal startup, press the blue ThinkVantage button" message is displayed at the lower-left of the screen at bootup, press the F1 key.
Look through the options to see if the ethernet card is disabled.

Alternatively, you can download and install the configuration utility which I think should give you access to the same info via windows.

The next step is to run the diagnostics built in:
Run diagnostics on the Ethernet card.
Run PC Doctor diagnostics on the network card included with the ThinkPad system by pressing the F11 key or the Access IBM button during startup to access the predesktop menu area. If this method is not available for your system, then PC Doctor for DOS may be downloaded. This DOS version requires two or more floppy diskettes depending on the ThinkPad system.

Finally, laptop power management software often lets you disable the ethernet device to save power; if you've subsequently uninstalled the software, you wouldn't be able to turn it back on. You can download it from here and look through the power profiles to see if that helps.

By: ArkhanJG

ArkhanJG — Mon, 27 Apr 2009 07:48:00 -0800

Hah, that'll teach me not to preview!

By: kbanas

kbanas — Mon, 27 Apr 2009 07:48:01 -0800

Awesome mammary16! Happy surfing.