What are the best resources for computer novices?

April 12, 2009 11:14 PM

What are the best resources for computer novices? I often find myself in the position of helping friends and family figure out how to operate their computers (typically Windows XP or Vista, but OS X tips are welcome too.) While I realize there's no substitute for face-to-face instruction, my time is not infinite and I'd like to be able to set them up with some bookmarks or documents that will give them guidance when I'm not around.

I'm especially interested in a well-structured, non-intimidating quick reference tool with general tips like locating a file in the filesystem, compressing/decompressing files, using the clipboard, and selecting which program is associated with a particular file type. It should not take any knowledge for granted, and wherever possible should offer detailed step-by-step instruction with explanations of any necessary jargon terms. Reliable, regularly updated lists of good free programs for various tasks would also be helpful.

posted by contraption to computers & internet (2 answers total)

Optimize XP is a great site, and they have sections for Vista and Windows 2000 too. Also includes a great page on XP myths.
posted by IndigoRain at 11:28 PM on April 12, 2009

Sorry, I should note that the site above is geared towards maintaining your computer with a minimum of cruft running in your systray and eliminating/preventing malware.
posted by IndigoRain at 11:29 PM on April 12, 2009