Help me keep my cool.
March 5, 2009 8:33 PM Subscribe
I yelled at someone tonight who deserved to be yelled at but I now really wish I could have kept my cool. How does one keep their cool while getting the point across to someone that they're incompetent?
posted by photoslob to human relations (28 answers total) 6 users marked this as a favorite
Here's the background: I've been doing preproduction for a job while juggling other jobs for the last week and a half. To say I've been stressed out is an understatement. I've dealt with so many people over the last few days that have been professional and in some cases not extremely easy to deal with but we've all worked together to get the job done. But one guy, just one guy, has been a total tool. He's a vendor that I was renting gear from and when I called him this week to talk he gave me the big blow off - he acted like a total jerk. This is not out of character for him. I decided I didn't need to deal with him since there was another rental house I could deal with.
Tonight he called and was pissed that I didn't call him back to secure the rental. I simply stated I didn't need his gear. He then decided to dress me down and I finally blew a gasket and told him he wasn't the only game in town and that he was a jerk. I was screaming at the guy. Kind of embarrassing now that I think about it.
So, my question is this - how does one suffer fools professionally without losing it? I'm a nice guy but I have a temper - not a short fuse but I will blow up when pushed. Doesn't happen often but when it does I always think later I should have handled the situation differently.