Is my ipod completely dead?
November 2, 2004 3:41 PM Subscribe
iPod help: My 5-Gig, Touchwheel iPod is hung and displays the following message: "No battery power remains. Please connect iPod to power." However, the iPod had 2/3s of a charge before it hung and does not accept a charge when I plug it in. I am unable to reset the iPod and it refuses all keyboard input. It has displayed this message for almost two days now. The iPod also does not register in the Finder of either of my computers. Should I buy a new battery or is the iPod dead?
[Problem solving chain inside]
posted by stet to technology (6 answers total)
Okay, the iPod is a hand-me-down that's had at least three hard years of life before I got my hands on it. Prior to yesterday, the battery was giving me 4-5 hours of use.
It is a Mac-formatted iPod that I use with a G4 tower and a Powerbook, the first of which run OS 10.2 and the second 10.3. Patches are current for both the iPod and the computers.
As I said, it's hung. The iPod doesn't register with the computer or accept power from it. I am unable to reset the iPod due to the keyboard being frozen. Even the hold switch doesn't affect the little lock displayed on the screen.
It seems to me that if it were "just" a battery problem, the iPod would take power over the Firewire cable and be found by either iTunes or the Finder. Maybe this means that something inside the iPod (maybe a motherboard? Does it have a motherboard?) is broken and that buying a new battery would be throwing money away.
What I've tried:
1) Plug the iPod into the computer. Nothing happens and the Finder and iTunes both refuse to acknowledge that the iPod is attached.
2) Try it with my other computer and switch the Firewire cable around. Nothing happens.
3) I haven't plugged it into the wall because I don't have that adapter.
So, shall I buy a new battery or go back to singing to myself on the bus? Thanks much.