Help me to continue to do business with a manufacturer in Taiwan...
January 18, 2009 9:32 PM Subscribe
I've twice bought the same cosmetic packaging components from a specific Taiwanese manufacturer through a US-based middleman. I'm ready to re-order and want to circumvent the middleman and order directly from the manufacturer who we will call BG Manufacturing. There are some fairly compelling motivations and rationale for doing so. Important details inside.
posted by Muirwylde to work & money (5 answers total)
Several factors to take into consideration.
1. I'm very happy with the BG Manufacturing product even though there are knock-offs available.
2. The middleman (lets call him XYZ Middleman) tried to 'trick me' into purchasing an inferior product on the first order. I 'caught' the deception quite to the consternation of the middle man who had no intention of being 'caught'. Despite this attempted deception, I did manage to get the actual product I had specified. (BG Manufacturings product.)
3. XYZ Middleman sent me an email on another occasion offering to sell me a competitors of BG Manufacturings product. I did not respond though I did keep a copy of the email. It's quite specific with prices, etc. They even sent me a sample and it is stamped 'Korea" and is of discernably lesser quality.
4. The manufacturer accidentally (?) sent a copy of an invoice that I believe reveals the actual price XYZ Middleman is paying BG Manufacturing before marking up and selling to me. The price is approximately 20% 0f what I am now paying XYZ Middleman. I have a copy of this invoice.
5. GB Manufacturing sent the product directly to me from Taiwan.
My question: should I just go ahead and order from the manufacturer and cite this XYZ Middleman email with a statement along the lines of, "XYZ Middleman is trying to sell me a competitors product but I would prefer to buy from you. May I buy from you directly?" Do I even need to ask? Should I cite / enclose a copy of the XYZ Middleman email? How do I approach the manufacturer? I have one shot and I want to maximize my chance for success. How best to approach. I don't really have a contact at the manufacturer though they have an artwork file and my company name since the product is over-printed with my product logo. Fedex a letter? Furthermore, what is the standard form of remittance of payment for goods between US-Taiwan business for an amount less than 10,000 USD? Can I use an international money order or Cashiers Check? Thanks for any input / advice.