Why Can't I burn a DVD?
December 12, 2008 6:24 PM Subscribe
Why can't I burn a DVD using my DVD+-RW drive? [details within]
posted by tamarack to Computers & Internet (5 answers total) 4 users marked this as a favorite
I am totally stumped trying to figure out why I can't burn a DVD on my laptop. This is a second-hand Dell Inspiron 9300 running WinXP, and has a DVD+-RW drive (as per msinfo32). I can read DVDs, and I can burn CDs. I have tried with 'Sonic RecordNow!', 'DeepBurner' (free edition), and 'CDBurnXP'. I have tried two different brands of DVD-R (HP and a house brand). I have tried burning different files (once, software program files which I later gave up and burnt to CD; then a collection of avi files). The fail messages are vague, but like to suggest my DVD is either bunk or the 'media is not supported'. Laptop is from Craigslist, so no warranty. But no other problems! It seems to be a sound machine.
What is going on?! I considered that maybe msinfo is lying and I need to only use DVD+R, but that seems weird, and expensive... and is that even possible? Suggestions of possible issue and/or troubleshooting much appreciated.