How do I make a formal complaint without being an ass?
November 29, 2008 9:05 PM Subscribe
Food poisoning: How do I deal with the merchant?
posted by sunshinesky to human relations (25 answers total)
I ordered some thai/viet food for delivery tonight, from a restaurant I've never been to (I just moved to this city).
As soon as I opened my fresh rice wraps (w/ peanut sauce) I was struck by the 'off' small. I ate a wrap anyway, with the sauce, and quickly lost my previously roaring appetite. It didn't taste bad, but my stomach just stopped wanting more.
I picked at the other food items I got, and within an hour of eating, I ran to the bathroom for a small... explosion. It was nothing horrendous, or painful, but it was quite obvious that I had expelled my dinner, given the.. erm... 'contents'.
Now, I gave that peanut sauce another whiff, and damn, I really think it was the culprit.
Is this the sort of thing I should approach the restaurant about? I'm not really sure what I want done, but I was pretty upset with wasting 30$ in food ordered in for only myself. Naturally, as confident as I am that the peanut sauce is to blame, I am not too keen on 'testing' the other foods, given that I'm not sure. I ended up ordering a pizza to fill the void (yay, another 20$!).
If I do talk to the manager/whatever what do I say? How do I avoid coming off as one of those customers that is always looking to get something for free? I too work in food service, so naturally I would like to approach this tactfully and politely, while still expressing my dissatisfaction properly.