Gmail and Outlook Are Not Friends
November 26, 2008 7:49 AM Subscribe
Why did my Outlook inbox empty when I started forwarding messages to a new account?
posted by SpiffyRob to Technology (1 answer total)
Posted for SO: In September I set up my work e-mail (uses Outlook 2003) to be sent to my gmail account so I could read e-mails at home/in other offices (I wasn't familiar with our webmail options, which in retrospect would have been a lot easier). I found the Outlook forwarding settings to be very confusing and complicated, so I opted to have gmail retrieve my work e-mails by adding the account to my gmail settings.
Everything was swell until I got a blackberry and decided I didn't want my work e-mails on my blackberry (confidential client information, etc.) and figured the best thing to do would be to remove my work e-mail from my gmail settings and create a new, special gmail account solely for my work e-mails. Shortly after I created the account and arranged for gmail to retrieve my work e-mails, all the messages in my Outlook inbox disappeared.
Currently, the contents of my work e-mail account's inbox reside in my new gmail inbox, but nowhere else. The trouble is that I share my work e-mail account with another intern, so while I have access to our inbox through gmail, he can't access any e-mails that were in our inbox prior to the switch. I already went through my gmail settings and checked the little box that says "Leave a copy of retrieved messages on the server," which has fixed things for new e-mails, but doesn't appear to be retroactive, meaning I still can't view any old e-mails in Outlook. Before I start forwarding every e-mail back to its original inbox, I'm wondering if there is any way to retrieve the e-mails that seem to have gotten lost. Any ideas?